Frequently Asked Questions
On this page, you’ll find answers to frequently asked questions about our solutions, projects and services. Can’t find what you’re looking for? Feel free to contact us, our team will be happy to assist you.
General
We work for organisations that set high standards for controlled environments, including life sciences, pharmaceuticals, biotechnology, microelectronics, food production and the high-tech industry.
We begin with an first meeting to discuss your goals, requirements and expectations. Based on that, we advise you on the best approach. You can easily schedule an appointment via our contact page.
Yes. We deliver and execute projects both within the Netherlands and internationally, in line with local regulations and international ISO standards.
Quality & Standards
ISO stands for the International Organization for Standardization. This organisation develops international standards to ensure quality, safety and efficiency.
An ISO certificate demonstrates that an organisation operates according to internationally recognised standards. It ensures structured processes, risk control and continuous improvement.
ISO 14644 – Clean Rooms and regulated environments
ISO 9001 – Quality control management
ISO 13485 – Medical devices
ISO 14001 – Environmental management
Surgeries are generally performed in rooms that meet ISO Class 7 or higher, depending on the procedure and applicable regulations.
The ISO standards themselves are internationally consistent. The main differences lie in implementation and certification; Germany generally applies stricter requirements than Belgium and the Netherlands.
Validation is performed by our partner MedicCleanAir, in collaboration with our team. You will receive a report containing all measurement data and the corresponding classification.
Process & Projects
Depending on the complexity, the timeline ranges from 10 to 16 weeks, from design to validation.
Yes. Thanks to our modular design approach, expansions or adjustments can be carried out easily with minimal disruption to your operations.
Absolutely. We offer a complete solution, from functional design and 3D drawings to full execution and validation.
Flexibility & Maintenance
Yes. We offer maintenance, inspections and adjustments to existing installations, tailored to your usage and ISO classification.
We provide rapid support and repair. Depending on your service agreement, we guarantee short response times and minimal downtime.
Materials & Sustainability
We work exclusively with high-quality, low-maintenance materials that meet all standards for hygiene, fire safety and airtightness.
Yes. Our solutions are modular, reusable and designed for long-term durability, with minimal impact on energy consumption and material waste.
Service & Customer Care
At REMAG Medical Solutions, our clients are always at the centre. We combine technical expertise with personal attention to ensure every project is delivered reliably and safely.
You can report your concern to your contact person or send an email to info@remagmedicalsolutions.nl. If the issue is not resolved to your satisfaction, you may contact our management directly. Your case will be handled confidentially and with care.
Didn’t find what you were looking for?
Our team is ready to answer your questions or assist you with advice on the design, construction or validation of medical facilities.